X

Your Shopping Cart

 x 
Cart empty
Top Stitch
Contact us: 01884 259050
Big enough to cope. Small enough to care
Superior embroidery and printing with over 20 years experience

How to Order - A Step by Step Guide

Order Online

Spa and BeautyOrdering online is easy. Just pick your garments, upload logo or if just text is require fill in the instructions in special message box. Add to cart and then checkout. We will process the order and email scanned copy of embroidery to you for approval prior to decoration.

 

Order by email or telephone.

Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 01243 601431




Step 1: Initial Enquiry

Contact us via email giving an outline of your requirements or complete details of the products you would like prices for on our quotation request form. Alternatively you can contact Lynn on 01243 601431 to discuss your requirements.

 

Step 2: Quotation

We will promptly prepare a full quotation for your consideration which will be returned via email along with an order form for you to complete should you wish to place an order.

 

Step 3: Placing your Order

To place your order simply complete the order form (received with quotation) and return via email or fax along with any images of artwork required. Ideally artwork should be sent in a high quality .jpeg or .eps format. We can also suggest a wide range of stock designs (eg. sports images etc) if you prefer.

 

Step 4: Disk Set-up*

Upon receipt of your order we will go ahead and setup an embroidery disk as per the art work provided. We will then email a scanned copy of the stitched embroidery for your approval along with an invoice for the total order value including VAT & delivery.
*Please note that cancellation at this stage will incur a disk set-up fee of £20 + VAT, for more information please refer to our Terms and Conditions.

 

Step 5: Approval and Payment

Upon receipt of written approval and payment (credit/debit cards accepted via telephone) your order will be processed. Please note there is a 2% surcharge on Credit Card payments. Delivery is generally within 2 weeks of approval/payment.

 

Step 6: Delivery

Single items are delivered by Royal mail - £4.00 + VAT.
2-30 items are delivered by courier - £7.50 + VAT.
Quantities over 30 - £7.50 + VAT for the first carton then £5.00 + VAT per additional carton.

 



Printing

Print prices in the online shop are for single colour heatseal only. It is ideal for names numbers etc. Especially big on the back of garments.

 

For large quantities and multi colour prints please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01243 601431 for a quote.