Step 1: Initial Enquiry

Contact us via email giving an outline of your requirements or complete details of the products you would like prices for on our quotation request form. Alternatively you can contact Lynn on 01243 601431 to discuss your requirements.

Step 2: Quotation

We will promptly prepare a full quotation for your consideration which will be returned via email along with an order form for you to complete should you wish to place an order.

Step 3: Placing your Order

To place your order simply complete the order form (received with quotation) and return via email or fax along with any images of artwork required. Ideally artwork should be sent in a high quality .jpeg or .eps format. We can also suggest a wide range of stock designs (eg. sports images etc) if you prefer.

Step 4: Disk Set-up*

Upon receipt of your order we will go ahead and setup an embroidery disk as per the art work provided. We will then email a scanned copy of the stitched embroidery for your approval along with an invoice for the total order value including VAT & delivery.
*Please note that cancellation at this stage will incur a disk set-up fee of £20 + VAT, for more information please refer to our Terms and Conditions.

Step 5: Apporval and Payment

Upon receipt of written approval and payment (credit/debit cards accepted via telephone) your order will be processed. Please note there is a 2% surcharge on Credit Card payments. Delivery is generally within 2 weeks of approval/payment.

Step 6: Delivery

Single items are delivered by Royal mail - £4.00 + VAT.
2-30 items are delivered by courier - £7.50 + VAT.
Quantities over 30 - £7.50 + VAT for the first carton then £5.00 + VAT per additional carton.